Frequently Asked Questions (FAQs)
We offer a variety of freshly prepared dishes made to order with high-quality ingredients. Available items and preparation options are listed in our current menu.
We deliver within a 15-mile radius of our location. Delivery availability and fees vary based on distance.
- Delivery is calculated at $2.50 per mile for the round trip.
- Example: If a customer is located 5 miles away, the delivery fee will be $25.
- On promotional days, delivery within 3 miles is free.
- Orders may be canceled within the first 5 minutes after being placed.
- After 5 minutes, the order will be processed and the applicable charges will apply.
The minimum delivery order is $30 USD.
We accept credit and debit cards, Zelle, and cash for online and delivery orders.
If you experience an issue with your order, please contact us directly using the telephone number or email address listed on our website.
Terms and Conditions for Online Orders
1. Placing and Confirming Orders
- Orders must be placed through our online store or by telephone.
- After placing an order, you will receive confirmation along with the estimated delivery time.
2. Cancellation Policy
- Customers may cancel an order within the first 5 minutes after it is confirmed.
- After 5 minutes, the order will be considered in preparation and cannot be canceled. The applicable charges will apply.
3. Delivery Fees
- Delivery is calculated at $2.50 per mile for the round trip.
- On promotional days, free delivery may be offered within a 3-mile radius.
- A minimum order of $30 USD is required for all deliveries.
4. Delivery Policy
- Estimated delivery times depend on distance and current order volume.
- The business is not responsible for delays caused by external factors such as traffic or weather conditions.
5. Payments, Refunds, and Billing
- Payment must be completed when the order is confirmed.
- Accepted payment methods include credit and debit cards, Zelle, and cash.
- Returns and refunds are not accepted after an order has been delivered.
6. Promotional Days
The business reserves the right to announce promotional days with free delivery within a 3-mile radius. Promotions will be communicated through the website and applicable social media channels.
7. Distance and Delivery Calculations
Google Maps or a custom calculator on our website may be used to determine the distance and calculate the delivery fee automatically.
8. Changes to These Terms
The business reserves the right to modify these Terms and Conditions at any time. Changes will be posted on the website and will take effect immediately upon publication.
Business review recommended: Confirm the business contact information, payment process, refund exceptions, promotional schedule, and applicable consumer requirements before publishing these terms.
Delivery Fee Summary
$2.50
Per mile, calculated for the round trip.
3 miles
Free delivery radius on announced promotional days.
$30
Minimum order required for delivery.
$25
Example fee for a customer located 5 miles away.